1. What Are Cookies
Cookies are small text files that a website places on your device when you visit. They serve a range of purposes — from keeping the website functioning as expected, to helping us understand how visitors use the site so that we may improve it over time.
Cookies do not carry personal information unless you have provided it to the site directly, and most are removed either when you close your browser or after a set period of time. You retain control over which categories of cookie you permit, and your choices are saved on your device.
2. The Cookies We Use
Essential Cookies
Always active — cannot be disabled
These are necessary for the website to function. They manage your session, remember the choices you have made on the cookie notice, and ensure the contact form can be submitted. Without these, the website would not operate correctly.
Analytics Cookies
These help us understand how visitors navigate the website — which pages are visited most, where people arrive from, and how long they spend reading. This information guides improvements to the website's content and structure. No data is sold or shared with advertising platforms.
Marketing Cookies
These may be set by third-party services whose content appears on this website. They are used to understand the effectiveness of any information shared about our services across other platforms. We do not operate direct advertising campaigns, but some embedded content may set these.
Preference Cookies
These remember settings you have chosen — such as language or region — so that you do not need to select them again on a return visit. They improve comfort without collecting personal data.
3. Third-Party Cookies
Where third-party services are embedded on this website — such as a map provided by Google Maps — those services may set their own cookies. These are governed by the privacy policies of the respective providers rather than by this policy.
We select third-party services with care and do not knowingly embed content that would place advertising tracking cookies without your consent. If you have concerns about a particular embedded element, please write to us.
4. How Long Cookies Last
Session Cookies
These are active only for the duration of your visit and are deleted when you close your browser. They carry no information between visits.
Persistent Cookies
These remain on your device for a set period — typically between 30 days and 12 months. Your cookie preference record is stored for 12 months so that you are not asked to choose again on each visit.
5. Managing Cookies in Your Browser
In addition to using the controls above, you may manage or delete cookies directly through your browser's settings. Instructions for the most commonly used browsers are below.
- Open Chrome and click the three-dot menu in the top right corner.
- Select Settings, then Privacy and security.
- Click Cookies and other site data.
- Choose your preferred level, or select See all site data and permissions to remove cookies for specific sites.
- Click the hamburger menu and select Settings.
- Go to Privacy & Security.
- Under Cookies and Site Data, choose Manage Data to view and remove stored cookies.
- You may also set Enhanced Tracking Protection to "Strict" for broader control.
- Open Safari and select Preferences from the Safari menu.
- Click the Privacy tab.
- Click Manage Website Data to view and remove cookies by site.
- On iOS, go to Settings → Safari → Advanced → Website Data.
- Click the three-dot menu and select Settings.
- Go to Cookies and site permissions → Cookies and site data.
- Toggle blocking as preferred, or click See all cookies and site data to manage by site.
6. Your Rights
Under Malaysia's Personal Data Protection Act 2010, you have the right to withdraw your consent to any non-essential data collection at any time. You may do so by adjusting your preferences using the controls above, or by deleting cookies through your browser as described in the preceding section.
Disabling non-essential cookies will not prevent you from using the website, though some minor features may be less responsive to your previous choices. Essential cookies cannot be disabled as the website requires them to function.
If you have a question about your rights in relation to cookies or personal data more broadly, please write to us at [email protected]. We will respond within 10 working days.
Seri Pusaka
Suite 15-2, No. 73, Jalan Kuching
51200 Kuala Lumpur, Wilayah Persekutuan, Malaysia